Terms of sale

Last updated: 2026-07-21

These terms are a translation of the French version, which prevails in the event of any discrepancy.

1. Purpose and scope

These terms govern the supply of the Opinion Radar online service by STELLAR REGIONS, société par actions simplifiée à capital variable, 200 rue de la Croix Nivert, 75015 Paris, France (registration 835 198 052 R.C.S. Paris, VAT FR69835198052), the “Publisher”, to any party subscribing to the service, the “Customer”. Any question about these terms or the performance of the contract may be sent to contact@opinion-radar.com.

The service is intended for business customers only, acting in the course of their commercial, industrial, professional or agricultural activity. By subscribing, the Customer confirms it is acting in a professional capacity. Consumer-protection provisions — in particular the fourteen-day right of withdrawal and consumer mediation — therefore do not apply.

Subscribing constitutes unreserved acceptance of these terms, which prevail over any conflicting document of the Customer, including its own purchasing terms.

2. The service

Opinion Radar systematically queries several artificial intelligence models on questions defined with the Customer, analyses their answers, and returns measurements, reports and recommendations.

The service is a measurement tool, not a guarantee of results. The Publisher guarantees no improvement in the Customer's visibility with AI assistants, no ranking, and no stability of results over time: AI models are third-party, non-deterministic systems that their providers change without notice. Two identical measurements may return different results. Recommendations are suggested courses of action, not prescriptions with guaranteed effect.

3. Account and access

Access requires an account with a valid, verified email address. The Customer is responsible for keeping its credentials confidential and for all activity carried out from its account, and shall notify the Publisher without delay of any unauthorised use.

4. Subscriptions, quotas and pricing

The service is sold on a subscription basis, in several plans whose details — action limits, number of radars, options — are set out on the Pricing page, which is authoritative at the time of order.

• Prices are stated excluding tax; applicable VAT is added at payment according to the rules in force and the Customer's country.
• Subscriptions are monthly or yearly, as selected at sign-up.
• Each plan includes usage limits expressed as a number of actions per period. Once a limit is reached, the corresponding action is blocked until the next period or until the Customer upgrades. No overage is ever charged without action by the Customer.
• The Publisher may change its prices. Any change is notified at least thirty days in advance and takes effect only at the next renewal; the Customer remains free to terminate beforehand.

5. Payment

Payment is made by card through our provider Stripe. The Publisher has no access to card data. Invoices are made available in the subscription management area.

If a payment fails, the Customer is notified by email and given a reasonable period to remedy it. Failing that, access to paid features is suspended; the Customer's data is retained for the period set out in article 9.

6. Term, renewal and termination

The subscription runs for the period selected and renews automatically at each expiry, until terminated.

The Customer may terminate at any time and without cause from the subscription management area. Termination takes effect at the end of the current period: the service remains accessible until then, and no pro-rata refund is due for the period under way. Sums already paid remain acquired by the Publisher.

The Publisher may suspend or terminate access for serious breach of these terms — in particular fraudulent use, attempts to circumvent usage limits, attacks on the security of the service, or persistent non-payment — after a formal notice left without effect for fifteen days, save in cases of security-related urgency.

7. Customer obligations

The Customer undertakes to:

• not use the service for unlawful purposes or to infringe the rights of third parties;
• not enter sensitive personal data in free-text fields, whose content is transmitted to the AI models queried;
• not attempt to access other customers' data, nor disrupt the service (abnormal load, unauthorised automation, reverse engineering);
• hold the necessary rights to any content it uploads, in particular images.

The Customer remains responsible for how it uses the measurements and reports produced, in particular when publishing them or sharing them with third parties.

8. Intellectual property

The Publisher retains ownership of the service, its methodology and its software components. The Customer receives a personal, non-exclusive, non-transferable right of use for the duration of the subscription.

The Customer's content and reports belong to the Customer. They may be exported and used freely, including commercially. The Publisher publishes a report only on the Customer's explicit instruction, and the Customer may unpublish it at any time.

9. Data

The processing of personal data is described in our privacy policy. On termination, the Customer's data is retained for the period stated there and then deleted; the Customer may request immediate deletion.

10. Availability and maintenance

The Publisher uses reasonable efforts to keep the service available, without committing to a guaranteed uptime level. The service may be interrupted for maintenance, or because of a failure at a third-party provider — host, AI model provider, payment provider — outside the Publisher's control.

11. Liability

The Publisher is bound by an obligation of means. Its liability may be engaged only for proven fault and for direct damage alone.

Indirect damage is expressly excluded, in particular loss of revenue, customers, data, reputation or business opportunity, as well as the consequences of decisions taken by the Customer on the basis of the measurements supplied.

In any event, and save in cases of gross negligence or wilful misconduct, the Publisher's total liability is limited to the amounts actually paid by the Customer over the twelve months preceding the triggering event.

The Publisher is not responsible for the content of answers produced by third-party AI models, which it merely measures and reports.

12. Force majeure

Neither party may be held liable for a failure resulting from force majeure within the meaning of article 1218 of the French Civil Code.

13. Changes to these terms

The Publisher may amend these terms. Subscribed Customers are notified by email at least thirty days before they take effect. Continuing the subscription beyond that date constitutes acceptance; failing that, the Customer may terminate at no cost.

14. Governing law and disputes

These terms are governed by French law. In the event of a dispute, the parties shall seek an amicable solution. Failing agreement within thirty days, exclusive jurisdiction is granted to the courts having jurisdiction over the Publisher's registered office, including where there are multiple defendants or third-party proceedings.